Please check the following:
● Did you log in with a different email address? Check your logged in email address under your name. Is it the same email address as you registered?
● Make sure that your browser isn’t logged in to another account. Often, if you log on to a gmail or Microsoft account, your browser will remain logged in to that account, and will thus try to log in to the abaxlms site using that account. In these cases, make sure that your browser is also logged out of all accounts.
→ Log out from the LMS once, and log in again using the correct email address. Please check the browser's account as well. If you are with a different account on the browser, LMS can't recognize you and asks to put in the codes again.
● “Text book code is incorrect.”
Please make sure to put in the correct textbook code.
- Did you put in the hyphens?
- Did you make sure to put in 0 (zero)? - None of the textbook codes contain the letter "O". They're all 0 (zero)
● “Specified class does not exist!”
Please ask your teacher for the “Class Join Code” again and make sure to enter it correctly.
● “Textbook code was already redeemed.”
Please make sure to login with the correct email address. If you are asked to put in the codes again, you are logging in with a different email address than previously used. (→ more info )
1. Click your name on the top right side
2. Click “My Profile”
3. Enter your new name
4. Click “Update”
If you are having issues logging in or registering with AbaxLMS.com, please follow these steps:
- Clear your browser's cache: https://kinsta.com/knowledgebase/how-to-clear-browser-cache
- Ensure you are not using private browsing: https://www.minitool.com/news/turn-on-off-incognito-mode-chrome-firefox.html
- Ensure that your browser is set to accept all cookies: https://www.whatismybrowser.com/guides/how-to-enable-cookies
- Ensure that JavaScript is enabled: https://enablejavascript.co
- The following browsers and plugins are known to interfere with the AbaxLMS.com login process:
• Adblock
• Brave Browser
• Privacy Badger
• Ghostery
Please ensure they are disabled, or an exception is granted for AbaxLMS.com.
Other privacy extensions may also interfere with AbaxLMS.com login process.
If you are still having issues, please contact us with details of the problems you are encountering.
The following browsers are compatible with all activities on this site:
• Mozilla Firefox v76+ (MacOS / Windows)
• Google Chrome v81+ (MacOS / Windows / Android)
• Safari v13+ (MacOS / iOS)
• Edge v81+ (MacOS / Windows)
The following browsers are NOT compatible with some or all activities on this site:
• Internet Explorer (All versions) (More info →)
• Google Chrome on iOS (All versions) (More info →)
• Embedded browsers (e.g. browsers within the Facebook app or LINE app) (More info →)
In order to submit audio assignments, students must use a compatible browser and allow access to their microphones or cameras. More details →
AbaxLMS.com activities are compatible with all modern devices and browsers. However, in order to play audio on some mobile devices the following steps should be followed:
1. Ensure the volume on your device is turned up to an audible level (iPhone controls pictured for illustrative purposes, actual device controls may differ)
2. Ensure that headphones are attached to your device OR the "ring / silent" switch is set to the RING position (iPhone controls pictured for illustrative purposes, actual device controls may differ):
3. If you are still encountering problems with playing audio, please contact us with more details of the issues you are encountering.
AbaxLMS.com supports the recording of audio and speech recognition on all compatible devices and browsers.
Audio recording and speech recognition both require you to connect a microphone to your device, or use a device with a built-in microphone. You also need to grant permission to access your microphone the first time you attempt to use it with AbaxLMS.com.
1. Connect a microphone to your computer, or use a computer or device with an in-built microphone (iPhone pictured for illustrative purposes, actual microphone locations may differ):
2. Note that in noisy environments, you may achieve better results with a headset mounted microphone:
3. Ensure the mic is switched on and connected to your computer correctly:
• More information for connecting a mic to Mac computers
• More information for connecting a mic to Windows computers
4. Start the audio recording or speech recognition activity by clicking on the Microphone or "Speak" button:
5. Grant permission to access your microphone the first time you do an audio recording or speech recognition activity (Google Chrome interface pictured for illustrative purposes, actual interface may differ):
6. Speak clearly and at a moderate speed and volume. Speaking too loudly, too quietly, too quickly, or too slowly may distort the recording or generate inaccurate speech recognition results.
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